If a personality conflict arises during an interview, what should the investigator do?

In situations where a personality conflict arises during an interview, allowing another investigator to conduct the interview is often the most effective course of action. This approach ensures that the integrity of the interview process is maintained and that the subject feels comfortable sharing information. If an investigator and the interviewee have a conflict, it can hinder open communication and potentially bias the information gathered.

By bringing in a different investigator, you can mitigate the tension and create an environment that is more conducive to constructive dialogue. This strategy helps to preserve the credibility of the investigation and allows for a more thorough and objective assessment of the situation being explored, ultimately leading to better overall outcomes.